TAPPMe Help

Our dedicated Member Services team in Mumbai will assist you with any queries you may have about the Taj Alliance Preferred Partner Membership programme, earning and redemption of Taj Alliance Preferred Partner Membership points, rewards, member benefits and promotional offers. We are available Monday through Saturday, 9:30 am to 6:00 pm IST.
Contact Us
+91 22 2518 9902


Alternatively, you can also write to us at :
Taj Alliance Preferred Partner Membership Services,
Ground Floor, Mandlik House,
Mandlik Road,
Colaba,
Mumbai - 400 001, India.
Raise A Service Request
Please fill all fields in the form
Sub Area
TAPPMe Number
SUBMIT
SUBMIT
SUBMIT
SUBMIT
Track Service Request
DATE OF REQUEST TYPE OF REQUEST STATUS

Frequently Asked Questions
Who can join the Taj Alliance Preferred Partner Membership programme?

Any travel company which makes hotel bookings on behalf of individuals and organisations can join Taj Alliance Preferred Partner Membership.

What are the benefits of a Taj Alliance Preferred Partner Membership?

Our Taj Alliance Preferred Partners get rewarded with points for materialised bookings at participating Taj, Vivanta and The Gateway hotels of IHCL. These points can later be redeemed for Taj Holidays or Gift and Dining vouchers.

What are Bonus Taj Alliance Preferred Partner Membership points?

From time to time the Taj announces special promotions, which allow members to earn Bonus Taj Alliance Preferred Partner Membership points.

How can I check my Taj Alliance Preferred Partner Membership points balance?

A monthly Points Statement will reach you with a detailed summary of your balance. You can also log on online to view your account details.

What do I do if my Points Statement is inaccurate?

If you feel there is a discrepancy in your Points Statement, please contact your Taj Advantage Plus manager within 30 days of receiving the Statement.

What do I do if my Points Statement does not reach me on any month?

Please contact your Taj Alliance Preferred Partner Membership Programme manager.

How can I redeem my points?

Browse through our Rewards Catalogue and select the award of your choice. Then simply place your request online or post it to us. Please find details of the process<a href="/content/taj-inner-circle/en-in/taj-alliance-preferred-partner-membership/tappme-redeem.html"> here </a>.

My question is not listed here.
If your query is not listed above, please contact yourTaj Alliance Preferred Partner Membership manager.

To see complete list of hotels participating in the TAPP Me program Click here

To view Terms and conditions Click here